RIAs are sitting on a solution to their organic growth problem.
While nearly three-quarters of firms targeting HNWI and UHNWI clients offer in-house estate planning services, relatively few effectively market those services. Most rely on referrals to drive growth; many clients likely don’t even realize their advisors offer specialist estate planning.
That’s a problem, because clients are hungry for estate planning services. Trust and Will finds that over two-thirds (67.7%) of Americans who work with an advisor would consider switching firms for one that offered estate planning.
We call this a marketing gap: what looks, to clients and advisory prospects, like a service limitation is actually a failure of firms to properly promote their services. It’s perfectly plausible your firm could win clients from a rival by advertising services the rival firm itself also offers.
Estate planning, as a content segment, is dominated by attorneys and specialist firms. RIAs can offer a novel perspective that ties estates and trusts back to the larger financial picture.
That gap won’t stay open forever. But while the window is open, RIAs are leaving assets on the table every day they don’t invest in dedicated estate planning marketing.
The only question is how RIAs can fill that gap.
“Estate planning is the kind of service that high-net-worth clients search for a lot. That makes it the perfect candidate for more aggressive digital marketing.”
- Nick Ilev, CEO of ProperExpression
The reality for most RIAs is that marketing is generally underdeveloped. Cerulli reports that firms allocate roughly 5% of their budget towards marketing, while just 14% have dedicated marketing resources. Yet a recent study found that firms that don’t invest in marketing simply don’t achieve organic growth; there is no way around the requirement for deeper marketing investments.
Firms often respond by hurling resources at generic digital campaigns. Most have relied on traditional in-person marketing and referrals to attract new clients; they are often relatively inexperienced in digital marketing, and are unsure where to start.
Our advice is always to avoid that approach: marketing works best when it’s built around a differentiated message tailored to a specific audience. While firms benefit from targeting general advisory and planning topics, the highest ROI tends to come from pinpointing your competitors' blind spots.
Estate planning represents exactly that kind of opportunity, and we’ve identified four basic steps that successful marketing focuses on:
Content is essential for almost all wealth management marketing, helping firms generate search traffic, nurture leads, and showcase their expertise. The difference with estate planning is that advisors are late to the game; estate planning attorneys and software companies have already published heavily across most topics.
That might seem like a disadvantage; search rankings for basic queries like “when should I create a will?” will probably be hard to win. But it also means that advisors can skip the slog of laying a content foundation and focus on topics where they have a monopoly on expertise.
The niches below are by no means exhaustive. However, they illustrate how advisors can create content that offers novel information and positions their services effectively:
The legal and technical aspects of estate planning are best covered by people with real legal authority. Advisors can lean into the emotional element of estate planning: family legacy, passing on wealth, and communicating with the next generation.
This is the content niche with the widest top-of-funnel (ToFu) reach, because the question it answers is one that people search before they know what instrument they need:
|
Asset |
Format |
Stage |
|---|---|---|
|
What Your Heirs Actually Receive: A Family's Guide to the Wealth Conversation Before It Happens |
Long-form guide |
Top of funnel |
|
Trusts as a Family Communication Tool: What the Structure Says That You Might Not |
Long-form guide |
Middle of funnel |
|
The Annual Gifting Decision: A Family Framework |
Facilitated-conversation framework |
Middle of funnel |
Having the right documents is one thing; managing the moving parts of a complex estate, across multiple professionals, is another. Delays, miscommunication, and planning blind spots are common. Advisors have an opportunity to position themselves as the party who understands how stressful that process can be and knows how to coordinate things.
This is an important content pillar to show that advisors don’t just replace your estate attorney or CPA. Firms can easily win business from families and individuals who simply want to gain a broader perspective on the financial implications of their estate plan.
|
Asset |
Format |
Stage |
|---|---|---|
|
The Documents Are Half the Job: Who Coordinates the Rest of Your Estate Plan? |
Long-form guide |
Top and middle of funnel |
|
Your Attorney Drafted the Trust. Is It Actually Funded? |
Long-form guide |
Middle of funnel |
|
The Estate Planning Team: What the Advisor, the Attorney, and the CPA Each Own |
Downloadable checklist |
Middle of funnel, also a partner leave-behind |
Estate planning is often directly triggered by specific life events, whether it’s selling a business or divorcing a spouse. Each is a specific sub-niche that wants content showing you understand the situation emotionally, not just how it affects the client’s net worth.
These are great topics for bottom-of-the-funnel (BoFu) content, because clients searching for advice typically need support imminently. Nobody asks ChatGPT “How to manage post-divorce finances” when their relationship is in a great place.
|
Asset |
Format |
Stage |
|---|---|---|
|
Selling Your Business? The Estate Planning Moves to Make Before the Wire Clears |
Long-form guide |
Bottom of funnel |
|
You Just Inherited: A 90-Day Sequence for the Financial Decisions |
Downloadable checklist |
Bottom of funnel |
|
When a Parent Dies: The Practical Order of the Financial Steps |
Downloadable checklist |
Bottom of funnel |
Estate planning brings the drama at the heart of the Great Wealth Transfer to the surface: how will the next generation of HNWIs think about and manage their fortunes?
For RIAs, that makes it an opportunity to build rapport with their clients’ heirs and ultimately improve retention. Content that helps people navigate uncomfortable conversations and educate their children about wealth transfer positions advisors as an important resource for legacy management, not just budgeting.
|
Asset |
Format |
Stage |
|---|---|---|
|
How to Run a Family Wealth Meeting (With a Sample Agenda) |
Facilitated-conversation framework |
Middle of funnel |
|
Bringing Heirs Into the Room: A Framework for the First Multigenerational Meeting |
Facilitated-conversation framework |
Middle and bottom of funnel |
|
The Questions Every Family Should Answer Before Wealth Transfers |
Downloadable checklist |
Middle of funnel |
RIAs could produce the best estate planning content the world has ever seen; if it doesn’t find an audience, it was a waste of time, effort, and (usually) money. That makes content distribution an essential strategic lever, and it’s one many firms struggle with.
The goal is not just to generate clicks; it’s to get your content in front of the right families. That requires an omnichannel approach that hits everywhere prospects search for estate planning information:
Estate planning is extremely high-stakes; it takes the average client several months to consider their options and select an advisor to work with.
That makes lead nurture a central part of the marketing process. Firms must keep clients engaged throughout their research and consideration processes, delivering useful content at every stage to stay top-of-mind:
Measurement is the only way RIAs can truly know the impact and ROI of their marketing. However, because estate planning is relationship-driven and slow, the obvious metrics are the misleading ones. Page views on an estate planning article tell you almost nothing about whether the system is working.
Instead, RIAs should track four factors that add up to tell a coherent story about your estate planning marketing: